Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Q: Are you an attorney?
A: No. I am not an attorney and do not provide legal advice. I assist clients with forms preparation only.

Q: How much do you charge?
A: Immigration form assistance costs $200 per application. Business setup sessions vary by project.

Frequently asked question example

Q: What if I need an interpreter urgently?
A: Contact me by phone or email- We offer both remote and onsite interpreting depending on availability.

Q: Do you offer free services?
A: Yes — community resource guidance and general information are free.

Q: What languages do you speak?
A: English, Swahili, French, Kinyarwanda, and Kirundi.

Q: What exactly does BridgeCare by Amina do?
A: BridgeCare provides interpreting services, immigration forms assistance, community connections, and small business setup support — especially for those who speak English as a second language.

Q: Are your services only for people in Michigan?
A: No! Most of my services — such as interpreting (remote), forms preparation, and online business setup — are available nationwide. I also do in-person sessions around the Grand Rapids area.

Q: Do you offer free services?
A: Yes. I offer free guidance for community resources (housing, healthcare, and local support programs). Paid services include form preparation ($200 per application) and business setup sessions.

Q: Can you represent me in immigration court or talk to USCIS for me?
A: No. I am not an attorney and cannot give legal advice or speak to immigration officers on your behalf. I can only assist with preparing forms and explaining the process in your own language.

Q: What’s included in the $200 fee?
A: It covers form preparation, review, translation support, and guidance on assembling your supporting documents. If you need multiple forms, we can discuss a discounted package.

Q: What if I’m missing some documents?
A: I can help you understand what’s needed and guide you through how to request replacements or official copies.

Q: What kind of interpreting do you do?
A: I offer interpreting for medical appointments, court hearings, school meetings, and home visits — either in person or online.

Q: Which languages do you interpret?
A: English, Swahili, French, Kinyarwanda, and Kirundi.

Q: How can I book you for an interpreting session?
A: You can call or email me directly or use the booking form on my website. Sessions can be scheduled by hour or by event.

Q: What do you mean by business setup sessions?
A: I help new entrepreneurs create professional online shops or websites (especially in fashion, beauty, or community services). I walk clients through each step — from domain setup to product listing — in plain language they understand.

Q: How much do business setup sessions cost?
A: Prices vary depending on your project. I offer short paid sessions (one-on-one) where I teach you how to build and manage your own online presence.

 

 

Meet our team

Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.

Amina b. Juma 

founder

Benjamin Wood

Design Director

Oliver Hartman

Customer Service Manager